Tech Trek – 2011.06.18
One of the most annoying things about working with technology is getting ambiguous error messages. I got a support call from a SharePoint user reporting an error while clicking “Add new item” link, or “Edit item” button.
From the looks of it, one might think what happened to the SharePoint site. The user could see the list, navigate the site, and have the correct permissions — right?
Apparently, SharePoint will throw off this error when you configure alternate access mapping (AAM) and the user has the incorrect protocol on the URL. For example,
https://intranet/ instead of
http://intranet/, or
http://intranet.company.com/ instead of
https://intranet.company.com/
For SharePoint, it displays this error since it cannot resolve the URL when launching the form even though it was able to load the website. So, before you freak out that the list may have been deleted and scratch your head, why? Take a look into the address bar and correct the protocol to see if that will resolve the issue.
Same exact problem, but how do you fix it? I really need to be able to use https especially from the outside.
Hi, Sean.
There is likely another issue if you have the correct HTTPS protocol and URL. I’d suggest checking out the logs with ULS viewer to view the exact error to view additional details.
Also, is it happening across all list in the site? I hope that helps!
By the way, my assumption is that Internet Zone for Alternate Access Mapping (AAM) was configured on the web application.